FAQ
CUSTOMER SERVICE HOURS
Monday-Thursday 9am-3pm EST
or email support@colorclub.com (response within 3 business days)
ORDER CANCELLATIONS
We’ll try our best to get your order cancelled and refunded! Please email support@colorclub.com for assistance.
SHIPPING TIMES
Domestic: 5-7 Business Days
*Estimates Only. Processing times may increase during times of heavy volume.
SHIPPING METHODS
USPS & UPS (International Shipping is not Eligible for Free Shipping)
RETURNS
Unfortunately we cannot control color settings on various devices which can lead to inaccurate color representation, but we are always happy to help with returns.
Within 30 days of purchase, please send unused product to the following address with a copy of your invoice and reason for return. Customers are responsible for return shipping. Outbound shipping cost will be deducted from refund if order no longer qualifies for the free shipping discount.
Forsythe Cosmetic GroupAttention: E-Commerce Returns 10 Niagara Ave Freeport NY 11520
Cruelty Free is the Way to Be!All Color Club products are Cruelty Free and Vegan friendly.
COUNTRY OF ORIGIN
Proud to be made in the USA!
ALLERGENS
Color Club nail products are free of most common allergens, please contact support@colorclub.com for specific inquiries and additional information.
BRAND AMBASSADORS/INFLUENCERS
Please fill out a collaboration application found on our homepage at www.colorclub.com
PRIVATE LABEL INQUIRIES
Please contact support@colorclub.com